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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenna Kopka

August 11, 2025

5  out of  5
rating by Jenna Kopka
"I had an amazing experience with him! He was able to bundle my home, auto and life insurance and get me a great rate too! Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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April Caddell

August 4, 2025

5  out of  5
rating by April Caddell
"Very friendly and super helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
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wendy bailey

August 4, 2025

5  out of  5
rating by wendy bailey
"Blake my agent really helped me A1 customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
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cynthia bernitt

August 2, 2025

5  out of  5
rating by cynthia bernitt
"Chris is absolutely amazing! He was very informative about everything and saved me hundreds of dollars. I got everything I asked for and more. I am very happy and feel good about my coverage with State Farm and have been recommending them to friends and family. I think I'll be a lifelong customer."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance"
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Jack Sussex

July 31, 2025

5  out of  5
rating by Jack Sussex
"Excellent service and communication from Kaleb. Very satisfied. Jack S."
We responded:
"Thanks so much for the review, Jack! So glad you had a good experience with Kaleb! Please let us know if you need anything! -Chad Heeter State Farm Insurance Battle Creek and Marshall, MI"
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Amy Wolf

July 24, 2025

5  out of  5
rating by Amy Wolf
"Kaleb was extremely helpful and proactively offered me discounts, which I really appreciated. I'm now comfortable with the coverage I have for my car, and I found a great price for this state."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Lou Heffna

July 24, 2025

5  out of  5
rating by Lou Heffna
"Great service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Aleyciuss Ann Al-Ali

July 23, 2025

5  out of  5
rating by Aleyciuss Ann Al-Ali
"Chris from state farm was awesome. He stayed in touch, followed up and suggested products that we affordable and timely. Great pricing and awesome service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Heather Kloepfer

July 18, 2025

5  out of  5
rating by Heather Kloepfer
"Chad was awesome and helped me get the best insurance rate and was great to work with. I appreciate all his help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance Battle Creek and Marshall, MI"
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Olivia Albright

July 16, 2025

5  out of  5
rating by Olivia Albright
"Chad was wonderful to work with and super helpful with all of the questions that I had on my policy. He went above and beyond to get me the best rate possible. Contact Chad for all of your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Chad Heeter State Farm Insurance Battle Creek and Marshall, MI"
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Regina Hesiben

July 14, 2025

5  out of  5
rating by Regina Hesiben
"Zach was awesome throuhout the process of securing my insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance Battle Creek and Marshall, MI #GoHeeter #TeamHeeter"
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Kaleb Champlin

July 12, 2025

5  out of  5
rating by Kaleb Champlin
"Not only did Zach G save us money, he was very helpful and knowledgeable. Looking forward to years of service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance, serving Battle Creek and Marshall, MI"
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Stephanie Mcmullin

July 10, 2025

5  out of  5
rating by Stephanie Mcmullin
"Seth is an amazing person he is a very good agent if you ever need a good agent and go to Seth"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you again! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Christine Hall

July 8, 2025

5  out of  5
rating by Christine Hall
"Excellent customer service. Very attentive to my concerns."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance, Battle Creek and Marshall MI Locations"
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leslie stout

July 7, 2025

5  out of  5
rating by leslie stout
"Very much appreciate the service. They helped me find a great deal with even better perks and it is cheaper! I'm glad i switched."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chad Heeter State Farm Insurance (Battle Creek and Marshall, MI)"
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Winona Benson

June 25, 2025

5  out of  5
rating by Winona Benson
"I had just received a new job opportunity and time wasn't on my side, "BUT" Blake stayed with me All the way. He was very courteous, and his patience is in unmatched AND I got an affordable price that fits my budget, so if you're in need of car insurance and need a decent price BLAKE WILL SEE YOU THROUGH!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chad Heeter State Farm Insurance, Battle Creek and Marshall MI"
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Kevin Kinney

June 23, 2025

5  out of  5
rating by Kevin Kinney
"Fyre"
We responded:
"Thank you for the review, Kevin! Love the 5-stars! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
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Myishia Robinson

June 20, 2025

5  out of  5
rating by Myishia Robinson
"Chris Heeter is the Best Very Patience Polite very Knowledgeable he got me together and I'm thankful and grateful Thanks Chris Tamikka T."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Chad Heeter State Farm Insurance - Battle Creek and Marshall MI"
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Bobbie Bogan

June 5, 2025

5  out of  5
rating by Bobbie Bogan
"I’d like to extend my sincere appreciation to Blake at Chad Heeter State Farm for his outstanding service. He not only helped me significantly reduce my auto insurance costs but also provided excellent value with renters insurance. The communication was prompt, the process was effortless, and the transition to their agency was handled with true professionalism.” Highly Recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
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Jeremy Bates

June 4, 2025

5  out of  5
rating by Jeremy Bates
"Seth did an amazing job getting me set up with Home, Auto, and RV insurance. Offered me a better rate than progressive. Highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Addicted2Tea

June 1, 2025

5  out of  5
rating by Addicted2Tea
"Absolutely awesome people. I plan to work with these people over and over again!"
We responded:
"Thank you for taking the time to share, Kris... We are here for it! We really appreciate the review and look forward to working with you now and into the future! Thank you again! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI #TeamHeeter #GoHeeter"
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Elaine Kovach

May 28, 2025

5  out of  5
rating by Elaine Kovach
"Thanks to Kaleb, I had a 100 per cent positive experience in signing up for State Farm car and renters insurance. He is an excellent listener and clearly answered all of my questions and explained my options. I also appreciate having a brick and mortar place where the phone is answered by a human being. I saved a lot of money by signing up for State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Monica Warner

May 23, 2025

5  out of  5
rating by Monica Warner
"I recently switched my auto and home insurance over to Team Heeter, and I couldn’t be happier with the service! From the start, the team was professional, knowledgeable, and incredibly helpful in finding the right coverage for my needs. They took the time to explain everything and were able to ensure better coverage for a better price which was fantastic after working with Progressive for years. What really stood out was their responsiveness! Any time I had a question or needed help, they got back to me right away. It’s clear they genuinely care about their customers and go the extra mile to make sure you’re taken care of. I worked primarily with Kaleb at their office, but highly recommend the whole team if you’re looking for honest advice and reliable coverage!"
We responded:
"Thank you so much for that review, Monica! It is incredible to work with people like you that show us appreciation for what we do... It mean a lot to hear it! If you ever need anything at all, you know where to find us! Thank you again! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Seth Blakeslee

May 22, 2025

5  out of  5
rating by Seth Blakeslee
"Chad Heeter and his team were super helpful in getting me set up on my auto, home, and life insurance. there rates were super affordable and I was actually able to get more coverage than I previously had. I would recommend anyone who is looking for a great deal with superior customer service give them a call today! Thank you Chad Heeter State Farm!!!!"
We responded:
"Thank you for the perfect 5/5, Seth! Glad we could help with affordable auto, home and life insurance! Chad Heeter State Farm, Battle Creek MI"
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Chris Rand

May 20, 2025

5  out of  5
rating by Chris Rand
"I would definitely recommend Chad Heeter State Farm! They helped me with my Auto Insurance, Life Insurance, Renters Insurance, and an Umbrella to protect me if I get sued! I also signed up for a Hosptial Income policy that wrote me a check when I hurt my knee playing softball! I would've never thought about that or the life insurance. So happy that they were interested in protecting every aspect of my life! Extremely happy with their customer service. #TeamHeeter"
We responded:
"Thank you for the review, Chris! It is an honor to be your choice for your auto insurance, life insurance and renters insurance, as well as helping you with your income policy! I also love hearing that you had such a great customer service experience with my office. If you need anything in the future, let us know! Thank you again! -Chad Heeter State Farm Insurnace, Battle Creek & Marshall MI #TeamHeeter #GoHeeter #HeeterTeam"