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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Mann

October 13, 2025

5  out of  5
rating by Lori Mann
"Zac was great. He was very polite and professional but yet easy to talk to. He got me a great price on auto and house insurance. I'm very satisfied and would recommend him to anyone. Give him a call. He is Zac, Zac from State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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nicole heddens

October 13, 2025

5  out of  5
rating by nicole heddens
"Easy to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nicole Good

October 6, 2025

5  out of  5
rating by Nicole Good
"Blake was great."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zachariah Garcia

September 26, 2025

5  out of  5
rating by Zachariah Garcia
"Great experience, nice atmosphere and friendly service. Not only did they get me covered on my home and cars but helped me get a life insurance policy to keep my family taken care of also. So appreciative of what they did for me. Highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chad Heeter State Farm Insurance"
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Jacob Krutsch

September 26, 2025

5  out of  5
rating by Jacob Krutsch
"I had excellent experience with my home and Auto insurance. Their customer service was outstanding. Always responsive and very helpful! Claims were handled quickly and stress free!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance"
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Angelina Barajas

September 25, 2025

5  out of  5
rating by Angelina Barajas
"Nice work 100% efficiency"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance"
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Anjelique

September 15, 2025

5  out of  5
rating by Anjelique
"Service was excellent they worked around my busy schedule."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance"
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Destiny Santiz López

September 11, 2025

5  out of  5
rating by Destiny Santiz López
"Seth was absolutely amazing at getting me a policy quick and cheaper than what I was paying ! With getting ready to have a baby in 3 weeks to juggling a toddler Seth was very patient and made transitioning to a new insurance provider less stressful 😌 Thank you Seth !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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pamfam1

September 8, 2025

5  out of  5
rating by pamfam1
"I found this office to be consistent with the right persistence to sign us up. Thanks Kaleb for out new found policy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance"
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Karen Bates

September 8, 2025

5  out of  5
rating by Karen Bates
"Mr. Heeter is the best he was very polite, very patient. He explained everything so that I could understand my policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Laurie W

September 2, 2025

5  out of  5
rating by Laurie W
"Blake did a great job with getting me auto and renters insurance at a reasonable price compared to my previous insurance company"
We responded:
"Thank you for the review, Laurie! So glad Blake was able to help you with your auto insurance and renters insurance for a reasonable price! Please let us know if you need anything else! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI #TeamHeeter #GoHeeter"
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Melissa Seume

August 30, 2025

5  out of  5
rating by Melissa Seume
"Zack was very helpful and made the whole process easy!!! He's funny too!! :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI #TeamHeeter #GoHeeter"
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Mary Mckinney

August 28, 2025

5  out of  5
rating by Mary Mckinney
"Very easy to get the insurance I needed for my car."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aleyciuss

August 15, 2025

5  out of  5
rating by Aleyciuss
"Chris from state farm was awesome. He stayed in touch, followed up and suggested products that were affordable and timely. Great pricing and awesome service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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nelgsan

August 14, 2025

5  out of  5
rating by nelgsan
"I highly recommend State farm and Blake who helped me save a lot of money on my car insurance. Thanks for the best and cheapest rate!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and happy to hear we saved you money with the best and cheapest rate! Call us anytime! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI "
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James millsap

August 14, 2025

5  out of  5
rating by James millsap
"Zach was very friendly, helpful and great to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Chad Heeter State Farm Insurance, located in Battle Creek and Marshall, MI"
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Jenna Kopka

August 11, 2025

5  out of  5
rating by Jenna Kopka
"I had an amazing experience with him! He was able to bundle my home, auto and life insurance and get me a great rate too! Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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April Caddell

August 4, 2025

5  out of  5
rating by April Caddell
"Very friendly and super helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
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wendy bailey

August 4, 2025

5  out of  5
rating by wendy bailey
"Blake my agent really helped me A1 customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
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cynthia bernitt

August 2, 2025

5  out of  5
rating by cynthia bernitt
"Chris is absolutely amazing! He was very informative about everything and saved me hundreds of dollars. I got everything I asked for and more. I am very happy and feel good about my coverage with State Farm and have been recommending them to friends and family. I think I'll be a lifelong customer."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance"
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Jack Sussex

July 31, 2025

5  out of  5
rating by Jack Sussex
"Excellent service and communication from Kaleb. Very satisfied. Jack S."
We responded:
"Thanks so much for the review, Jack! So glad you had a good experience with Kaleb! Please let us know if you need anything! -Chad Heeter State Farm Insurance Battle Creek and Marshall, MI"
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Amy Wolf

July 24, 2025

5  out of  5
rating by Amy Wolf
"Kaleb was extremely helpful and proactively offered me discounts, which I really appreciated. I'm now comfortable with the coverage I have for my car, and I found a great price for this state."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Lou Heffna

July 24, 2025

5  out of  5
rating by Lou Heffna
"Great service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Heather Kloepfer

July 18, 2025

5  out of  5
rating by Heather Kloepfer
"Chad was awesome and helped me get the best insurance rate and was great to work with. I appreciate all his help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance Battle Creek and Marshall, MI"
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Olivia Albright

July 16, 2025

5  out of  5
rating by Olivia Albright
"Chad was wonderful to work with and super helpful with all of the questions that I had on my policy. He went above and beyond to get me the best rate possible. Contact Chad for all of your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Chad Heeter State Farm Insurance Battle Creek and Marshall, MI"