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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sierra mccurtis

September 18, 2026

5  out of  5
rating by sierra mccurtis
"I had such a great experience working with Nate to get my insurance set up! He was very helpful, professional, and patient throughout the whole process. He made everything easy to understand, answered all of my questions, and made sure I was comfortable with my coverage. I really appreciate the great customer service and would definitely recommend Nate to anyone looking for insurance!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Dijon Martin

September 16, 2026

5  out of  5
rating by Dijon Martin
"He was amazing throughout the whole process. Had to reach out a few times with quotes that worked for me and the last one was the best. I recommend state farm because they may not be able to help at first but they will reach out periodically to see if they can help u with insurance."
We responded:
"Thanks so much for the fantastic rating, Dijon! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Chey Valentine

September 14, 2026

5  out of  5
rating by Chey Valentine
"Very professional and kind. Helpful in guiding me on how to break up with my other insurance company. More coverage for a lower price. Excited to work with them"
We responded:
"Thanks so much for the amazing review, Chey! We really appreciate your support here in Battle Creek. Just reach out anytime if you need us - we’re here for you. "
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Frederick Potier

September 11, 2026

5  out of  5
rating by Frederick Potier
"Mr Dewitt went above and beyond for an atypical situation and really helped me after several weeks of headache"
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
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Pamala Morgan

September 11, 2026

5  out of  5
rating by Pamala Morgan
"Blake was very knowledgeable and very helpful with my insurance needs!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Rhonda Brewer

September 11, 2026

5  out of  5
rating by Rhonda Brewer
"I spoke with Lisa at Chad Heeter State Farm, and she was so kind and helpful. She took the time to listen to me and helped get our payment issue straightened out. I really appreciated her patience, kindness, and the way she made me feel like she genuinely cared about helping us. It was such a pleasure speaking with her. Thank you, Lisa, for making the experience a positive one!"
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
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Scott Schindehette

September 10, 2026

5  out of  5
rating by Scott Schindehette
"This branch has always treated me well. They make sure you understand the process and are always professional"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Battle Creek insurance team. "
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Nichole Wheeler

September 9, 2026

5  out of  5
rating by Nichole Wheeler
"Friendly and very personable and very helpful and not pushy recommen him for all your insurance needs and great prices"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chad Heeter’s Team. "
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Adrian Perry

September 8, 2026

5  out of  5
rating by Adrian Perry
"It’s an amazing service and the app is extremely helpful and Chad Heeter my agent is always super helpful and gets done what he says. Love State Farm insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!
-Team Heeter State Farm Insurance"
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dean sterling

September 4, 2026

5  out of  5
rating by dean sterling
"Best company for insurance in all of the USA !!!!"
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Malachi Holmes

September 4, 2026

5  out of  5
rating by Malachi Holmes
"Great dude ! Very helpful"
We responded:
"Malachi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Battle Creek insurance team is always here and happy to help. "
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Wake Wake

September 2, 2026

5  out of  5
rating by Wake Wake
"Excellent service, good communication!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Karen Smith

September 2, 2026

5  out of  5
rating by Karen Smith
"We got great rates for our fleet of vehicles and our home cover coverage. Saving a couple hundred a month from our previous company The customer service is phenomenal! Give him a call!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
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Hannah Laurin

August 28, 2026

5  out of  5
rating by Hannah Laurin
"Everyone I have talked to from this office has been super helpful and informative. Seth and Zach have helped me start and then add to my policy and explained things very well! They make a somewhat annoying process very simple, so thank you!"
We responded:
"Hannah, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jennifer Novak

August 28, 2026

5  out of  5
rating by Jennifer Novak
"He was amazing and answered all my questions lived the price"
We responded:
"Thank you for the 5-star review, Jennifer! We’re proud to serve the Battle Creek community and truly appreciate your support. "
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Chris Hoffman

August 25, 2026

5  out of  5
rating by Chris Hoffman
"Very helpful"
We responded:
"Thank you so much for the 5 stars, Chris! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Tre Mosley

August 25, 2026

5  out of  5
rating by Tre Mosley
"Excellent assistance throughout the process. Couldn’t have asked for better help."
We responded:
"Thanks so much for the amazing review, Tre! We really appreciate your support here in Battle Creek. Just reach out anytime if you need us - we’re here for you. "
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Kelsie Lamb

August 21, 2026

5  out of  5
rating by Kelsie Lamb
"Zach Gru at State Farm is always helpful when I need to make changes or updates to my policies. Even in a time crunch, he is always responsive!"
We responded:
"Kelsie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Battle Creek insurance team is always here and happy to help. "
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Timothy Rifenburgh

August 21, 2026

5  out of  5
rating by Timothy Rifenburgh
"Zack was 100 percent professional and helpful."
We responded:
"Timothy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Terry Lloyd

August 20, 2026

5  out of  5
rating by Terry Lloyd
"Chad was very professional did everything over text very fast got my policy fast would highly recommend t he m for your insurance needs"
We responded:
"Hi Terry, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Battle Creek.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chad Heeter "
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Brady Tatrow

August 20, 2026

5  out of  5
rating by Brady Tatrow
"Auto and Renters. Hunter made it quick and easy."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Maria Long

August 18, 2026

5  out of  5
rating by Maria Long
"Zach is awesome! Thanks Zach!"
We responded:
"Maria, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chad Heeter and Team "
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Leila Sanders

August 13, 2026

5  out of  5
rating by Leila Sanders
"Lisa is the best! Friendly, supportive and extremely helpful. Made a difficult situation much more bearable and made me smile too! Top tier costumer service!"
We responded:
"Thanks so much for the amazing review, Leila! We really appreciate your support here in Battle Creek. Just reach out anytime if you need us - we’re here for you. "
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Sabrina beebe

August 12, 2026

5  out of  5
rating by Sabrina beebe
"Got my car insurance literally cut in half. It was the cheapest homeowners insurance that I could find and I was so excited not to have to spend $400 a month."
We responded:
"Hi Sabrina, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
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Paula Glenn

August 7, 2026

5  out of  5
rating by Paula Glenn
"Thank you such less stress"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "